{"id":1486,"date":"2024-08-05T13:04:23","date_gmt":"2024-08-05T13:04:23","guid":{"rendered":"https:\/\/etruscan.com.tr\/hotel\/?page_id=1486"},"modified":"2024-08-05T13:05:48","modified_gmt":"2024-08-05T13:05:48","slug":"musteri-memnuniyeti-politikamiz","status":"publish","type":"page","link":"https:\/\/etruscan.com.tr\/hotel\/politikalar\/musteri-memnuniyeti-politikamiz\/","title":{"rendered":"M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 POL\u0130T\u0130KAMIZ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1486\" class=\"elementor elementor-1486\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-481c63a e-con-full e-flex e-con e-parent\" data-id=\"481c63a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47f93f7d e-con-full e-flex e-con e-child\" data-id=\"47f93f7d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-75e50362 e-con-full e-flex e-con e-child\" data-id=\"75e50362\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e07880 e-flex e-con-boxed e-con e-parent\" data-id=\"4e07880\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-609f3c8 elementor-widget elementor-widget-text-editor\" data-id=\"609f3c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Hizmetlerimiz kapsam\u0131nda, m\u00fc\u015fterilerinin isteklerini zaman\u0131nda ve eksiksiz kar\u015f\u0131layan ve bu ama\u00e7la m\u00fc\u015fteri memnuniyetlerinin gerekliliklerini yerine getiren bir kurulu\u015f olarak;<\/p><ul><li>\u0130nsana sayg\u0131l\u0131, kurumsal ve sosyal sorumluluk bilinci i\u00e7erisinde, e\u015fitlik ilkesine ba\u011fl\u0131, a\u00e7\u0131k, \u015feffaf ve g\u00fcven veren, bilimsel ve yarat\u0131c\u0131 d\u00fc\u015f\u00fcnen bir kurum olarak; s\u00fcrekli izleyerek, iyile\u015ftirme yaparak devaml\u0131 geli\u015fen ve yenilemeyi sa\u011flayan bir y\u00f6netim ve m\u00fc\u015fteri memnuniyeti sistemi \u00f6rne\u011fi vermeyi,<\/li><li>\u0130nsan odakl\u0131 ve m\u00fc\u015fteri haklar\u0131na riayet eden uluslararas\u0131 normlara uygun fiziki mek\u00e2nlarda \u00e7a\u011fda\u015f hizmet sunmay\u0131,<\/li><li>M\u00fc\u015fteri mahremiyetini en \u00fcst seviyede koruyarak, S\u00fcrecin her a\u015famas\u0131nda m\u00fc\u015fteriyi bilin\u00e7lendirmeyi,<\/li><li>M\u00fc\u015fteri \u015eik\u00e2yetlerini etkin ve verimli \u015fekilde ele alarak M\u00fc\u015fteri memnuniyeti art\u0131rmaya dayal\u0131 olarak gerekli kaynaklar\u0131 sa\u011flamay\u0131, Personel e\u011fitimine gereken \u00f6nemi vererek ve bu e\u011fitimlerin s\u00fcreklili\u011fini sa\u011flayarak \u00fcst\u00fcn nitelikli bireyleri i\u00e7inde bar\u0131nd\u0131ran bir kurum yap\u0131s\u0131 olu\u015fturmay\u0131,<\/li><li>Yurt i\u00e7i ve uluslararas\u0131 kalite programlar\u0131n\u0131 takip ederek, T\u00fcketici haklar\u0131 ile ilgili yasal ve mevzuata dayal\u0131 \u015fartlar\u0131 takip etmeyi,<\/li><\/ul><p>\u00a0<\/p><p>Taahh\u00fct ederiz..<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hizmetlerimiz kapsam\u0131nda, m\u00fc\u015fterilerinin isteklerini zaman\u0131nda ve eksiksiz kar\u015f\u0131layan ve bu ama\u00e7la m\u00fc\u015fteri memnuniyetlerinin gerekliliklerini yerine getiren bir kurulu\u015f olarak; \u0130nsana sayg\u0131l\u0131, kurumsal ve sosyal sorumluluk bilinci i\u00e7erisinde, e\u015fitlik ilkesine ba\u011fl\u0131, a\u00e7\u0131k, \u015feffaf ve g\u00fcven veren, bilimsel ve yarat\u0131c\u0131 d\u00fc\u015f\u00fcnen bir kurum olarak; s\u00fcrekli izleyerek, iyile\u015ftirme yaparak devaml\u0131 geli\u015fen ve yenilemeyi sa\u011flayan bir y\u00f6netim ve m\u00fc\u015fteri [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1411,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/pages\/1486"}],"collection":[{"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/comments?post=1486"}],"version-history":[{"count":10,"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/pages\/1486\/revisions"}],"predecessor-version":[{"id":1496,"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/pages\/1486\/revisions\/1496"}],"up":[{"embeddable":true,"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/pages\/1411"}],"wp:attachment":[{"href":"https:\/\/etruscan.com.tr\/hotel\/wp-json\/wp\/v2\/media?parent=1486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}